You can request deletion of your sku.ad account information and data received through a connected platform. The request is reviewed against your identity, organization role, and the affected brand workspace.
1. Send a deletion request
Email aliberkcanc@gmail.com from the email address associated with your sku.ad account. Use the subject line sku.ad Data Deletion Request.
If you cannot use the account email address, explain why. We may request additional information to verify identity and authority before deleting organization or brand data.
2. What to include
- Your full name and sku.ad account email address.
- The organization or brand workspace affected by the request.
- Whether you want your user account deleted, a connected Meta account disconnected, specific imported data deleted, or an entire organization workspace deleted.
- Any relevant Meta Business, ad account, catalog, or Page identifier. Do not send an access token, app secret, password, or other credential.
3. What happens next
- We acknowledge the request and verify the requester's identity and authority.
- We identify the account, organization, brand, and connected-platform records in scope.
- Where deletion is authorized, we remove or anonymize the relevant active records and revoke or disconnect associated credentials.
- We send confirmation when the request has been completed or explain any information that must be retained.
We aim to respond within 30 days, subject to identity verification, request complexity, applicable law, and any shorter legally required period.
4. Disconnecting Meta
An authorized organization owner or administrator may ask us to disconnect Meta access. Disconnecting stops future access through the stored credential but does not automatically delete records that were previously imported or created at your instruction.
You may also remove the sku.ad integration from your Meta account settings. To request deletion of data already held by sku.ad, still complete the email process above so we can identify the relevant workspace and confirm completion.
5. Information that may remain
Limited records may remain where required for legal obligations, security, fraud prevention, dispute resolution, audit integrity, or technical backup cycles. We restrict retained information from ordinary product use and delete it when the applicable requirement ends.
For more detail about how information is handled, read the Privacy Policy.